Better Teams
through adaptive organizational design and systematic knowledge management. AI-powered Operating Model with clear decision-making and escalation paths.
Smarter Processes
Being Smart allows to achieve greater resource efficiency through integration and automation in digital maturity and organizational development.
Powerful Tools
best approach through Best-of-Breed architecture and systemic analyses. Low-Code/APIs: Power Platform, Azure, Phixflow and Atlassian Eco System.
WE MAKE IT HAPPEN
Part of the Singhammer AG, we deliver complete IT service provider solutions across the full delivery chain – from customer and employee onboarding and project delivery to support, ITIL processes, software development, IT strategy guidelines, product development, and operational management.
In close partnership with Singhammer, we implement best practice standard workflows that integrate Jira and Jira Service Management into the DYCE BC Value Chain – purpose-built for IT industry needs. We help teams organize technical debt and develop strategies for robust software delivery. Our team specializes in Atlassian ecosystem solutions, Microsoft platforms, and Phixflow integrations.
Partners: Singhammer AG | Microsoft | Phixflow
Technologies we work with
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Our customers have been with us for over 6 years
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Our clients recommend us to colleagues
OUR COMMITMENT
01. Our Vision
To be the partner organizations choose to transform and scale.
02. OUR MISSION
We enable organizations to get the most out of their teams and thrive – through smart processes, integrated tools, and continuous learning.
Transform. Scale. Thrive.
03. OUR SKILLS
IT Service Provider DNA
We’ve operated many years as IT service providers ourselves – giving us firsthand experience in customer onboarding, project delivery, support operations, invoicing, and resource management. We understand your challenges because we’ve lived them.
ITSM & Process Excellence
Deep expertise in ITIL-aligned service management, incident/change workflows, service catalog design, and SLA management – built on years of hands-on implementation experience.
Atlassian Ecosystem Mastery
Specialists in Jira, Jira Service Management, Confluence, BigPicture, and Forge/Connect development – we know the platform inside out and how to leverage it for IT industry needs.
Integration & Automation
Proven track record in BC DYCE integration, low-code/no-code development, API design, and workflow automation across Microsoft Power Platform, Phixflow, and Atlassian tools.
Developer-Fluent Change Management
Having built and shipped software ourselves, we understand how development teams think, work, and resist change. We use that fluency to guide teams toward better practices – from agile adoption to cleaner delivery structures – in a way that actually lands.
AI-Augmented Solutions
Early adopters of AI tooling including Atlassian Rovo and Microsoft Copilot – we integrate intelligent automation and data-driven insights into workflows where they create real value. This includes AI-assisted knowledge management: helping organizations surface, structure, and maintain institutional knowledge so it stays useful, findable, and current.
Our Services
Strategy & Transformation
We help you define your IT service strategy, assess digital maturity, and design the organizational and process blueprints needed for sustainable transformation.
Service Management Excellence
We deliver ITIL-aligned service and customer support with Jira Service Collection – incident, problem, change, and service requests based on IT industry best practices.
Integration & Automation
We connect your tools and automate your workflows – from BC DYCE value chain integration and API development to onboarding automation and Microsoft platform integration.
Portfolio & Projects
We enable strategic portfolio oversight and agile project execution using BigPicture and Jira – providing multi-project planning, resource allocation, and executive dashboards.
Software & DevOps
We optimize software delivery with agile frameworks, technical debt management, CI/CD integration, and DevOps best practices – enabling robust, scalable delivery with continuous improvement.
Enablement & Support
We empower teams through training, workshops, and change management – with managed services covering system administration, ongoing support, and continuous improvement.
Ready to Transform Your Operations?
Let’s discuss how we can help you achieve operational excellence.
OUR LATEST WORK
OUR CLIENTS LOVE US
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